Last revised: on publication. This policy sits alongside our terms and conditions.
Try it free first
The free plan exists so nobody has to pay to find out whether this works for them. It is not time limited. We would rather you tested properly before upgrading than asked for a refund afterwards.
Our refund window
If you are unhappy with a paid plan, write to us within 7 days of the payment and we will refund it in full. You do not have to justify the request.
This applies to your first payment on a plan. It also applies to a renewal you did not intend, as described below.
Renewals
Subscriptions renew automatically. If a renewal charge catches you out, tell us within 14 days and we will refund it and cancel the subscription, provided you have not made substantial use of the service in that new period.
To avoid the situation entirely, cancel from your billing settings before the renewal date. Cancelling keeps your access until the end of the period you have already paid for.
What we do not refund
Periods already used beyond the 7 day window
Accounts closed by us for a serious breach of our terms
Dissatisfaction with a feature that is accurately described and available on the free plan, where it could have been tested before purchase
Downgrades
Moving to a cheaper plan takes effect at the next renewal. We do not pro-rate the unused part of the current period, and your paid features stay available until it ends.
If something is broken
If the service does not do what we say it does, that is our problem rather than yours, and the 14 day window does not apply. Tell us what went wrong and we will fix it or refund you, whichever you prefer.
How to request a refund
Email support@devcorex.in from the address on the account, and say which payment you mean. We reply within two working days.
Approved refunds go back to the original payment method through Paddle, our payment provider. Your bank usually takes a further five to ten working days to show it.
Your statutory rights
If you are a consumer, the law where you live may give you cancellation or refund rights beyond this policy. Nothing here reduces them.